About Us

For over 30 years we've been supporting people to remain living independently and safely in their homes and communities. We love what we do and it shows. Thousands and thousands of local people have been supported by hundreds of local staff through practical services, wellbeing programs, allied health and home modifications.

We support people all over the Central Coast and in Northern Sydney.

Adssi In-home Support is a not-for-profit community care provider with 30+ years of local experience. Over that time, hundreds of dedicated staff and volunteers have helped thousands of Central Coast and North Sydney locals stay independent, connected and safe at home.

Our approach is “doing with” you, not “doing for” you, so you can keep the skills and confidence to live life your way.

Whether you need a little help or a lot, we tailor our support so you (or someone you love) can continue living safely at home—often avoiding or delaying the need for residential care.

Government-subsidised aged care at home is accessed through My Aged Care. Entry-level help is available via the Commonwealth Home Support Program (CHSP). For ongoing, coordinated support, the new Support at Home program brings together a broad range of clinical, independence and everyday living services to match your assessed needs.

We also deliver Out-of-Hospital-Care to help you recover at home after a hospital stay, with the right mix of short-term supports to get you back on your feet.

If you’re ready to get started (or just want straight answers), our local team is here to help.

2025 Annual Review

Our Philosophy

The team at Adssi In-home Support is passionate about making a difference in people’s lives.

We can help you if you are frail aged, living with dementia or a disability, or if you care for someone who is. We understand the best option for accommodation is often to have in home aged care, allowing you stay in your own home, with the familiarity of your neighbourhood, friends and family.

Reablement and wellness, with a 'doing with' rather than 'doing for' approach, where appropriate are strong features of our philosophy and the delivery of support. This helps people retain independence and remain active and engaged inside and outside their home.

Adssi In-home Support provides advice, support and modifications if necessary, to make staying in your home easier and safer. You may be eligible for government assisted services – to find out more, please contact MY AGED CARE on 1800 200 422 or visit www.myagedcare.gov.au.

Our Team

Leadership and Governance at Adssi In-home Support

Adssi In-home Support is governed by an experienced eight-member Board of Directors chaired by Alison Tattersall.

Chief Executive Officer John Baillie stepped into his role in January 2025, following two years as a Director on the Board. With extensive expertise in the health, aged care, and disability sectors, John is a strategic leader dedicated to delivering high-quality care and support.

He is supported by a strong Executive Leadership Team, including:

Linda Kohlhagen – Chief Operating Officer
Robert Sams – Director of Business Services
Mel Watson – Chief Financial Officer
Tamara Dunn – Chief Information Officer

A dedicated team of support workers, comprehensive assessors, case managers, and support advisors work closely with clients to help them live their best lives with care at home.

Our incredible volunteers generously contribute their time, providing essential support at home, on outings, and within our offices. Their dedication is invaluable to the services we provide.

Our History

ADSSI commenced in 1987 as an incorporated association – Wyong Shire Aged and Disability Support Services Inc. thanks to successful lobbying by a group of local community minded people who were concerned about the lack of services to support frail aged and people living with a disability. In 1995 the organisation changed its name to Aged and Disability Support Services (Wyong Shire) Inc.

We started in the Old Bakery Building at Wyong and in 1991 moved to Tuggerah Lakes Community Centre. In 2008 we moved to the Tuggerah Business Park and in 2012 we bought the building at 3A Pioneer Avenue.

In recognition of our growing size, revenue and corporate governance responsibilities, Aged and Disability Support Services became ADSSI Limited, a company limited by guarantee in 2006.

From those first two projects – Community Options and Home Maintenance and Modifications – we have successfully gained government funding for a wide range of services including domestic assistance, linen, gardens and lawns, social support, several dementia specific projects, respite, ComPacks and Home Care Packages. We are also a registered National Disability Insurance Scheme (NDIS) provider.

We have successfully gained expansion funding every year in recognition of our ability to comply with funding requirements and to deliver quality services to our target groups.

In 2008 we purchased an occupational therapy business that is now an integral part of Adssi In-home Support and our suite of services.